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Financial Inclusion

Financial inclusion builds the foundation for sustainable national development. In Metrobank, we pursue financial inclusion so that the unbanked, especially those in the most vulnerable sectors, may have effective access to financial products and services, so that they may achieve their broader aspirations.

Financial inclusion entails giving access to affordable and reliable financial products and services, including transactions, payments, savings, credit, and insurance, to individuals and businesses in a responsible and equitable manner.
Metrobank is committed to supporting unbanked groups, which comprise of almost half of the nation’s bankable population. The Company does this by extending loans, enhancing the transparency on the risks and rights associated with various products, and expanding the financial literacy for all income levels.

The Bank promotes financial inclusion through its local and international branch networks, mobile app, and online banking channels. It aims to bring its delivery channels, products and services closer to the underserved sectors. These are the ways Metrobank is expanding its reach:

Filipinos Nationwide - 55% of our branches are located outside of Metro Manila, with a presence in some of the poorest regions of the country.

Filipinos working or residing abroad— We have a presence in 26 countries and territories abroad, with five foreign branches, six foreign remittance subsidiaries, and 113 remittance partners.

Filipinos Online – Through Metrobank Online, the revamped online banking platform, and the Metrobank App, users can send money to over 10,200 remittance partners nationwide.

Filipinos with Enterprises – Micro, small and medium enterprises (MSMEs) are empowered to access funds online through the Metrobank Business Online Solutions platform. The Bank also continues to support the financial literacy needs of entrepreneurs; as well to develop and promote loans and other financial solutions tailed to the needs of SMEs.

Filipinos saving for the future— Accessible savings accounts were created for the youth (Fun Savers Club and Sparks Savings), for OFWs (OFW Savings Account) and for pensioners (SSS and US Pensioner Accounts) so that their specific needs may be met. These accounts instill the value of saving, while offering a low to zero maintaining balance, insurance, waved dormancy fees, and all the features of a normal savings account.

Filipinos who invest— Through the Metro Aspire Funds and Metrobank PERA Fund, customers have access to a variety of Unit Investment Trust Funds (UITFs) tailored to varying risk appetites, from conservative to aggressive. These funds enhance the accessibility and affordability of investing by significantly lowering the minimum initial investment.