MOBILE BANKING

How to get started

Smart and secure mobile banking is within your reach with the Metrobank Mobile app. Here are guides on how to use the app.

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How to sign up for the app

Learn how to get started on the Metrobank Mobile app.

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How to enroll your accounts

Learn how to link your Metrobank accounts to the app.

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How to transfer funds to your other accounts

Learn how to move money across your enrolled accounts.

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How to pay bills

Learn how to pay your bills.

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How to buy load

Learn how to buy prepaid load using the app.

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How to send money to other banks

Learn how to send money to non-Metrobank accounts.

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Send money to any bank

Transfer PHP 50,000 up to PHP 200,000 a day via InstaPay or PESONet anytime.

Enjoy the unique features of the Metrobank Mobile app

Convenience
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Send money to your loved ones whenever and wherever you are.

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No more lining up to pay your bills. Just schedule your payments.

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Buy mobile phone load for yourself or your family and stay connected.

Security
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Log in to your accounts using your fingerprint.

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Secure your transactions with one-time password.

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Get notified about your transactions via email and SMS.

Services

Update your details

Submit a duly filled out Online Customer Update Form and a scanned copy of 1 photo and signature-bearing valid government-issued ID to CPDcustomerinfoupdate@metrobank.com.ph. Use “Contact Details Update / [Your Name]” as the subject line.

Download the form

HELP & Support

How may we help you?

What valid IDs can I present?

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No money was dispensed when I tried to withdraw

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I forgot my username

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How do I open an account?

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I lost my card. What do I do?

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What is card alias?

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What investment options are available to me?

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How do I apply for a home loan?

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Go to FAQ Helpdesk