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We welcome your feedback and we look forward to assisting in your concerns sent on our emails. We do request that you be mindful of the information you disclose to protect your privacy.
Metrobank Contact Center
Metro Manila: (02) 88-700-700
Domestic Toll Free: 1-800-1888-5775
Head Office - GT Tower International
Metro Manila: (02) 8898-8000
Ayala Avenue, Makati City, 1200 Philippines
Institutional Transaction Banking Group
Metrobank Card Customer Service Hotline
Metro Manila: (02) 88-700-700
Domestic Toll-Free: 1-800-1888-5775
(using PLDT Line)
Internaltional Toll-Free: (IAC)+800-8700-0707
Metrobank Premium Cards Hotline
Hotline: (02) 88-700-707
Domestic Toll-Free: 1-800-10-8700707
(using PLDT line)
International Toll-Free: (IAC)+800-8700-0707
customerservice@metrobankcard.com
(World Mastercard, Metrobank Platinum Cards, Travel Signature Visa, Femme Signature Visa) *For the full list of Metrobank Card Hotlines, please check the Metrobank Credit Card Contact Us article.