Advisory
Reactivation of Corporate Customer Care Trunkline
Beginning July 1, you can start calling the following dedicated Customer Care numbers below for all your Metrobankdirect Corporate (MDC) and Metrobank Business Online Solutions (MBOS) concerns. In line with this development, the temporary Customer Care mobile hotlines are deactivated.
| DEACTIVATED | REACTIVATED |
|---|---|
| SMART | SMART |
| (0949) 651-0145 | (0949) 994-2417 |
| (0949) 651-0152 | GLOBE |
| (0949) 578-2262 | (0917) 523-3364 |
| GLOBE | LANDLINE |
| (0906) 292-4311 | (02) 88-988-000 |
| (0956) 049-2344 | DOMESTIC TOLL-FREE |
| (0906) 094-4204 | 1-800-10-8579727 |
You can also email your concerns to ibs.customercare@metrobank.com.ph.
These communication channels are available from 8:30AM to 5:30PM from Mondays to Fridays, except bank holidays.
Your Relationship Manager or Sales Officer are also available for questions.
As always, thank you for banking with us.
May you and your loved ones remain in good health.
