1. The promo is open only to all cardholders in good credit standing of Metrobank Peso Visa/Mastercard, Metrobank Vantage Visa/Mastercard, M Mastercard, Titanium Mastercard, Platinum Mastercard, World Mastercard, PSBank Credit Mastercard, Toyota Mastercard, Robinsons Mastercard, NCCC Mastercard, Rewards Plus Visa, Femme Visa, Femme Signature Visa, Cashback Visa and Travel Platinum Visa. The promo is not applicable to Metrobank Dollar Mastercard, ON Virtual Mastercard, Metrobank Prime Debit, Prepaid and YAZZ Prepaid Visa Cards.

2. Promo and booking period are from February 1, 2024 to July 31, 2024 only. Stay period is from February 1, 2024 to August 31, 2024 only.

3. Qualified cardholders can get 15% OFF on Deluxe Rooms based on Best Available Rates at The Manila Hotel using their Metrobank Credit Cards.

4. The Manila Hotel is located at One Rizal Park, Ermita, Manila.

5. For inquiries and reservations:

6. General Terms and Conditions:

   a. Call (632) 8527 0011 local 1174 to 1179
   
   b. Send an e-mail to resvn@themanilahotel.com;

   • Email subject: Metrobank promo
   • Email details:
     • Name of cardholder
     • Contact number
     • Check-in/out date
     • Adult/child count
   • A hotel representative will reach out for feedback

   Note: By making a booking under this promo, the cardholder consents to sharing his/her personal data (e.g. name, address, card number, expiry date, CVV, etc.) to The Manila Hotel, and the same shall be subject to its terms and conditions and data privacy policy/ies for the purpose of implementing this promo.

7. General Terms and Conditions:

   a. Room rate is inclusive of breakfast for two (2) persons at Café Ilang-Ilang.
   b. Maximum of two (2) adults and two (2) kids per room only.
   c. The promo is applicable for direct bookings only. Prior reservation is required.
   d. Change of stay dates can be done at least 48 hours prior to check-in date, provided the new stay date is still within the Stay Period. If new stay date is outside of the Stay Period or if change in stay date is done outside of booking period, the foregoing offer will no longer apply.
   e. Free cancellation if made at least 48 hours prior to check-in date. Whole duration of stay will be charged for late cancellations and no show.
   f. The promo rate (depending on the corresponding Best Available Rate) is inclusive of 12% VAT, 10% Service Charge, and 1% Local Municipal Tax.
   g. Metrobank cardholders must charge the total amount of the booking/s to their qualified Metrobank credit card.
   h. Only one (1) qualified card will be accepted per cardholder, per transaction, even if he or she has more than one (1) qualified credit card.
   i. Cardholders must be present during check-in and must present the Metrobank card used in booking and his/her valid government-issued ID. In case that the guest is not the Metrobank cardholder, a copy of the written authorization letter, Metrobank card used and government-issued ID of the cardholder must be presented.
   j. Should the cardholder or guest fail to present the documents required, the promo or discount will not apply, and the applicable rate without the discount will apply, and all the room inclusions under the promo will be forfeited.
   k. Banquet sales, private functions and parties are excluded from the promotion.

8. The promo is non-transferable, non-cumulative, cannot be exchanged for cash or other products and cannot be used in conjunction with any other discounts, promos, promotional offers, packages, corporate rates, contracted rates, conference or group bookings, fixed price items, unless otherwise provided.

9. In the purchase of goods and services in connection with this promo, senior citizens or persons with disability (PWD) can either avail of the promo or the discount provided under the Expanded Senior Citizens Act 2010 or Magna Carta for Persons with Disability, whichever is higher.

10. The use of the Metrobank credit card in connection with this promo is subject to the terms and conditions governing the issuance and use of Metrobank credit cards.

11. Metrobank reserves the right to disqualify a previously approved transaction subsequently cancelled or charged back within the promo, booking or stay period. Should a cardholder receive the discount/s, but was later on deemed unqualified for not meeting the requirements of the promo due to disputes arising from, but not limited to, erroneous, invalid, fraudulent or unauthorized transactions, the cost of the discount/s shall be charged by Metrobank to the cardholder’s credit card account.

12. The terms and conditions governing the issuance and use of Metrobank credit cards, reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable in this promo.

13. Any dispute concerning the products or services related to the promo shall be settled directly between the cardholder and The Manila Hotel with the concurrence of the DTI, and Metrobank shall be free and harmless from any liability in the event of such dispute.

14. In case of dispute in respect of Metrobank only and the cardholder’s availment of and eligibility for the promo, the decision of Metrobank shall be considered final with prior approval of DTI.

15. By joining or availing of this promo, the cardholder confirms that he/she has read, understood and agreed to the promo mechanics and its terms and conditions.

16. For inquiries or concerns, please call the Metrobank Contact Center at (02)88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customerservice@metrobankcard.com.

Metrobank is regulated by the Bangko Sentral ng Pilipinas (BSP). Cardholders may likewise refer their concerns to the Bangko Sentral ng Pilipinas (BSP) at 8811-1277 or send an email to consumeraffairs@bsp.gov.ph.