50% OFF at Crown Hotel Palawan

What is the promo offer?

Qualified cardholders can enjoy the following offers

• 50% OFF room accommodations based on Published Rates
• 10% OFF on all a la carte orders with minimum spend of PHP 1,000

Who is qualified for the promo?

The Promotion is applicable to all Metrobank Peso Visa/Mastercard, Metrobank Vantage Visa/Mastercard, M Free Mastercard, Titanium Mastercard, Platinum Mastercard, ON Mastercard, World Mastercard, PS Bank Credit Mastercard, Toyota Mastercard, Robinsons Mastercard, Rewards Plus Visa, Femme Visa, Femme Signature Visa, Cashback Platinum Visa, Travel Platinum Visa, and Travel Signature Visa credit cardholders in good credit standing only. The Promotion is not applicable to Metrobank Corporate Cards, Metrobank Dollar Mastercard, Metrobank PRIME, Elite, Premier + Debit, and Metrobank Prepaid cards.

When is the promo and stay period?

The promo and booking period are from December 1, 2025, to November 30, 2026, only. Stay Period is from December 1, 2025, to December 17, 2026, only. Blackout dates apply on December 18, 2025 – January 3, 2026, April 9-12, 2026, only.

What are the contacts details of the hotel?

• 09993682711 / 09777814380
• reservations.palawan@sotograndehotels.com

How do I redeem the promo?

• For reservation, booking and further details, please contact Sotogrande Palawan Hotel.
• Cardholder must indicate that he/she will use Metrobank card to book, hotel booking policies shall be followed.
• Confirmation letter will be sent via email.
• Cardholder will show the letter and valid ID upon arrival and settle the payment using a Metrobank card.

What are the terms and conditions of the promo?

A. Accommodation

a. Extra Person Rate: PHP 1,200 per person/night

b. Child policy: Children 11 yrs. old and below can stay for free using existing beds. An additional charge of PHP 450/child for breakfast.

c. Rebooking policy: Any amendments, or shortened stays shall be charged a penalty equivalent to the full reservation amount shall be imposed when the changes are made within 7 days or less prior to the arrival date.

d. Cancellation policy

i. Guaranteed reservation cancelled less than 7-day or 168-hours prior to 6PM (local hotel time) or the confirmed arrival date will be subject to a 1-night charge. Amendment requests later than 24- hours (local time) prior confirmed arrival date will result in a rate change and penalty charges may apply as determined by the hotel.

ii. For in-house guests who decide to shorten their stay, payment for the unused room night/s shall be non-refundable.

iii. In the event that a guest fails to arrive or cancel their reservation within the allowable period, a fee of one night rate will be charged.

iv. The hotel reserves the right to release the reservation if the guest does not arrive within the given time frame without prior notice.

a. Applicable for dine-in transactions only.

b. This promotion cannot be applied in conjunction with Senior Citizen or PWD discounts.

c. Regular food prices will apply for transactions availing of these government-mandated discounts.

a. All other fee pertaining to the transaction (e.g. service charge, taxes) will be shouldered by the cardholder.

b. The promo is non-refundable, non-transferable, non-shareable, non-cumulative, cannot be exchanged for cash or other products and cannot be used in conjunction with any other discounts, promotions, fixed price items, unless otherwise provided.

c. In the purchase of goods and services which are subject of this promo, senior citizens or persons with disability (PWD) can either avail of the promo or the discount provided under the Expanded Senior Citizens Act 2010 or Magna Carta for Persons with Disability, whichever is higher. However, VAT exemption shall be extended and applied during the event proper. Copy of the Senior/PWD ID should be presented to avail of the VAT Exemption during the event proper. If the Senior / PWD card holder will not be present upon check-in the VAT will be collected accordingly.

d. The use of the Metrobank Cards in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank cards.

e. Metrobank reserves the right to disqualify a previously approved transaction subsequently cancelled or charged back within the promo period. Should a cardholder receive the discount, but was later on deemed unqualified for not meeting the requirements of the promo due to disputes arising from, but not limited to, erroneous, invalid, fraudulent or unauthorized transactions, the cost of the discount shall be charged by Metrobank to the cardholder’s credit or debit card account.

f. Any amendment in the terms and conditions is subject to DTI approval.

g. The terms and conditions governing the issuance and use of Metrobank Cards , reminders and other provisions contained in the card carrier, statement of account, charge slips and other documents or instruments, which are made an integral part hereof by reference, shall likewise be resorted to in instances where they are applicable in this promo.

h. Any dispute concerning the products or services, including pricing, related to the promo shall be settled directly between the cardholder and the merchant, with the concurrence of the DTI. Metrobank shall be free from any liability in the event of such dispute.

i. In case of dispute in respect of Metrobank only and the cardholder’s availment of the promo, the decision of Metrobank, with the concurrence of the DTI, shall be considered final.

j. By joining or availing of this promo, the cardholder confirms that he/she has read, understood and agreed to the promo mechanics and its terms & conditions.

k. For inquiries or concerns, please call the Metrobank Contact Center at (02) 88-700-700 (domestic toll-free 1-800-1888-5775) or send an e-mail to customerservice@metrobankcard.com

l. Metrobank is regulated by the Bangko Sentral ng Pilipinas (https://www.bsp.gov.ph)