Promo Mechanics

Promo Period and Promo Offer

The Metrobank Debit Exclusive Raffle Promo will run within the duration of the Metrobank Travel Fair, from February 14 to 16, 2025 (“promo period”).
The promo is open to all Metrobank Prime Debit cardholders who will purchase at any participating merchant partner at the Metrobank Travel Fair and whose mobile numbers are contactable and registered* with Metrobank.

*To receive the prize from this promo, cardholder must ensure that the mobile number registered with the bank is updated and active. To be included in future Metrobank promotions and communications, cardholder needs to update his/her contact information by visiting any Metrobank branch or by following the instructions in this link: https://metrobank.com.ph/articles/update-your-info.
Qualified cardholders will get one e-raffle entry for a chance to win PHP 5,000 worth of The Travel Club vouchers (“Treats”) upon a minimum single-receipt purchase of PHP 6,000.
A total of 30 winners will be chosen from the qualified entries via a one-time e-raffle.

Promo Mechanics

The cardholder should visit the Metrobank Travel Fair from February 14 to 16, 2025 at the Glorietta Activity Center.
To qualify for the raffle, the cardholder must purchase at least PHP 6,000 in a single-receipt transaction using Metrobank Prime Debit Mastercard® from any merchant partner at the Metrobank Travel Fair.
For a single-receipt transaction of at least PHP 6,000, a cardholder will automatically get one e-raffle entry for a chance to win PHP 5,000 worth of Treats which can be redeemed at any participating The Travel Club store nationwide.
List of winners will be published through the Metrobank official website on or before March 14, 2025.
Individual winners will be notified via SMS and registered mail containing the 9-digit alphanumeric Treats code on or before March 14, 2025.

E-raffle Draw

The e-raffle draw will be on February 28, 2025, Friday at Metrobank Office - Ground Floor Cluster 3, The Shops BGC, Grand Central Park, 7th Avenue corner 36th and 38th Streets, North Bonifacio District, Bonifacio Global City, Taguig.
The e-raffle draw will be conducted with the supervision of a representative from the Department of Trade and Industry (DTI).
The e-raffle winners will be randomly selected through an online e-raffle draw.
The e-raffle winners will be notified via their registered mobile numbers on or before March 14, 2025.

Redemption of Treats

Once the SMS notification has been received from Metrobank, the winner may simply present the SMS with the Treats code to the participating The Travel Club store for verification.
The winner must inform the store frontliner that s/he want to claim Treats.
Item/s purchased using Treats will only be released after the code has been verified by the store.
If the purchase price exceeds the value of Treats, the excess amount will have to be paid by the winner. If the Treats are redeemed for less than PHP 5,000, the excess amount will no longer be valid or carried over in the next purchase.

Eligible Cards

Metrobank Prime Debit Card

Terms & Conditions

The promo is valid for cardholders who have met the purchase requirement from any participating merchant partner within the duration of the Metrobank Travel Fair.
Splitting of transactions is prohibited and will be ineligible for a raffle entry.
A cardholder can only win once throughout the promo period.
The Travel Club Treats code can only be redeemed once and applied as discount upon purchase at participating The Travel Club stores until May 13, 2025 (“redemption period”).
The vouchers are transferable but non-convertible to cash or any other product. Once the voucher codes have been provided by Metrobank, the responsibility of redemption and possible transfer will be passed unto the cardholder while the fulfillment will be the accountability of The Travel Club.
All cancelled orders by cardholders will not be valid for re-claiming of voucher codes.
Metrobank employees and their relatives up to the second degree of consanguinity or affinity and other third-party agencies directly involved on this promo are disqualified from receiving the raffle prize.
Metrobank reserves the right to disqualify a previously awarded cardholder for reasons related to customer eligibility. If a cardholder receives Treats but is later determined to be ineligible due to disputes arising from (but not limited to) erroneous, invalid, fraudulent, or unauthorized transactions, Metrobank may charge the cost of the Treats to the cardholder's debit card account following an investigation of the dispute.
Metrobank is not an agent of The Travel Club and makes no representation as to the quality of the goods and services provided by The Travel Club. All feedback regarding the quality of the goods and services should be directed to The Travel Club.
The use of Metrobank Prime Debit Mastercard® in connection with this promo is subject to the Terms and Conditions governing the issuance and use of Metrobank Prime Debit Mastercard®.
Any amendment to this promo’s terms and conditions is subject to DTI approval.
Deposits are insured by the Philippine Deposit Insurance Corporation (PDIC) up to PHP 500,000 per depositor.
Metrobank is regulated by the Bangko Sentral ng Pilipinas https://www.bsp.gov.ph.

Customer Support

For The Travel Club goods and service-related concerns, please contact The Travel Club through e-mail at shop@thetravelclub.ph.
For card-related inquiries, please call the Metrobank Contact Center at (02) 88-700-700 or domestic toll-free number at 1-800-1888-5775 or send an email to customercare@metrobank.com.ph.

Privacy Notice

Your data is in good hands. Metropolitan Bank & Trust Company (referred to as “Metrobank,” or “we”), is committed to protecting your privacy following the guidelines set forth in the Data Privacy Act of 2012 and other relevant laws.

We will only use your personal information to process your qualification and potential winnings for the Metrobank Prime Debit Card promo, exclusive to attendees of the 2025 Metrobank Travel Fair Manila. You can learn more about how we handle your data in our Privacy Policy at https://www.metrobank.com.ph/articles/privacy-policy.

As required by the Department of Trade and Industry (“DTI”), the names, addresses, and mobile numbers of the winners will be submitted to DTI for verification purposes. Additionally, the names of the winners will be published on our website, as mandated.

Rest assured, we will retain your personal information only for the duration of the promotion.

Please note that this Privacy Policy may be updated to comply with regulatory requirements, privacy improvements, or any other business purposes. Any changes will be communicated to you via email. We encourage you to check this page periodically for updates.

If you have any questions, complaints, or requests regarding your privacy or this Privacy Policy, please contact:

Data Protection Officer 2nd Floor, The Shops Grand Central Park 7th Avenue corner 36th and 38th Streets North Bonifacio District Bonifacio Global City, Taguig, 1637 Metro Manila Telephone Number: 02-8857-5539 E-mail Address: dataprotectiondept@metrobank.com.ph

Per DTI Fair Trade Permit No. FTEB-213022 Series of 2025.