Starting August 4 until 18, 2020, the cutoff time for MBOS Foreign Transfer will be adjusted from 1:00 PM to 12:00 PM due to the adjusted working hours of government offices.
| PRODUCT/SERVICE | FROM | TO |
|---|---|---|
| Foreign Transfer | 1:00 PM | 12:00 PM |
If you have any questions, please contact your designated Relationship Manager, Sales Officer or the Customer Care Desk through the following channels:
- Email: ibs.customercare@metrobank.com.ph
- Landline: (02) 88-988-000 For Corporate Internet Banking concerns press 2, then press 2
- Domestic Toll Free: 1-800-10-8579727
- Globe: (0917) 523-3364
- Smart: (0949) 994-2417
These communication channels are available from 8:30AM to 3:30PM, Mondays to Fridays, except on holidays.
If you need Customer Care beyond these hours, you can still contact them at (02) 8-463-1023, (02) 8-463-1034, (02) 8-359-9435, (02) 8-425-2363, (02) 8-463-1022, (02) 8-463-1036, SMART (0961-5664652), and GLOBE (0927-9834611), until 5:30 PM, from Mondays to Fridays, except on holidays.