Please be advised that some MBOS facilities will be unavailable or will have adjusted processing schedules on May 1, 2020 (Labor Day). Here is the schedule for these facilities:
Should you have clarifications, you may also email ibs.customercare@metrobank.com.ph or call any of the following Customer Care Mobile Hotlines:
- Smart: (0949) 651-0145, (0949) 651-0152, and (0949) 578-2262
- Globe: (0906) 292-4311, (0956) 049-2344, and (0906) 094-4204
These communication channels are available to you from 8:30 AM to 3:30 PM Mondays to Fridays, except during holidays.