To help you get started in MBOS, here are downloadable step-by-step guides for basic account set up and transactions:
- How to view and download Statement of Account
- How to create Own Account Funds Transfer transactions
- How to create Fund Transfer to Another Metrobank account transactions
- How to create Domestic Foreign Transfer transactions
- How to create Payroll transactions
- How to create BIR Tax Payment transactions
- Frequently Asked Questions
If you have any questions, please contact your designated: Implementation Officer, Service Manager, Sales Officer, or the Customer Care Desk through the following channels:
- Email: transactionbankingservices@metrobank.com.ph
- Landline (Metro Manila): (02) 88-988-000
◦ For E-Gov, press 2, then press 1, then press 1
◦ For MBOS, press 2, then press 1, then press 2
- Domestic Toll Free: 1-800-10-8579727
These communication channels are available from 8:30AM to 5:30PM Mondays to Fridays, except holidays.