Updated Cut-off Time for MBOS Transactions

In connection with BSP PhilPaSS Advisory BPU-2020-109 and PCHC Memo Circular No. 3633 on PhilPass and PCHC operations reverting to original schedules, the cut-off times for the following Metrobank Business Online Solutions (MBOS) services will be adjusted starting December 1, 2020.

We encourage clients to follow best practice by approving transactions at least an hour before the cut-off time, especially for high value transactions.

MBOS & MDC adjusted cutoffs

If you have any questions, please contact your designated Relationship Manager, Sales Officer or the Customer Care Desk through the following channels:

Email: ibs.customercare@metrobank.com.ph
Landline: (02) 88-988-000 For Corporate Internet Banking concerns press 2, then press 1, then press 2
Domestic Toll Free: 1-800-10-8579727
Globe: (0917) 523-3364
Smart: (0949) 994-2417

These communication channels are available from 8:30AM to 5:30PM, Mondays to Fridays, except on holidays.