Promo Mechanics

Promo Period and Promo Offer

a. The Metrobank Debit Exclusive Raffle Promo will run within the duration of The Metrobank Travel Fair, from November 17 to 19, 2023 (“promo period”).

b. The promo is open to all Metrobank Prime Debit cardholders who will purchase at any participating merchant partner at The Metrobank Travel Fair and whose mobile numbers are contactable and registered* with Metrobank.

*To receive the prize from this promo, cardholder must ensure that the mobile number registered with the bank is updated and active. To be included in future Metrobank promotions and communications, cardholder needs to update his/her contact information by visiting any Metrobank branch or by following the instructions here: https://metrobank.com.ph/articles/update-your-info.

c. Qualified cardholders will get one raffle entry each for a chance to win PHP 5,000 worth of The Travel Club vouchers (“Treats”) upon a minimum single-receipt purchase of PHP 6,500.

d. 10 winners for each day will be chosen via a one-time e-raffle, for a total of 30 winners for the 3-day Metrobank Travel Fair.

Promo Mechanics

a. The cardholder should visit The Metrobank Travel Fair from November 17 to 19, 2023 at the Ayala Center Cebu Activity Center.

b. To qualify for the raffle, The Metrobank Debit cardholder must purchase from any merchant partner at the Metrobank Travel Fair for a minimum single-receipt transaction of atleast of PHP 6,500 using Metrobank Prime Debit Mastercard.

c. For a single-receipt transaction of at least PHP 6,500, a client will automatically get one raffle entry for a chance to win PHP 5,000 worth of Treats which can be redeemed at any participating The Travel Club store nationwide.

d. Winners will be notified via SMS containing the 9-digit alphanumeric Treats code on or before December 11, 2023.

E-raffle Draw

a. The e-raffle draw will be on December 1, 2023 at Metrobank Office - Ground Floor Cluster 3, The Shops BGC, Grand Central Park, 7th Avenue corner 36th and 38th Streets, North Bonifacio District, Bon-ifacio Global City, Taguig.

b. The e-raffle draw will be conducted with the supervision of a representative from the Department of Trade and Industry (DTI).

c. The e-raffle winners will be randomly selected through an online e-raffle draw.

d. The e-raffle winners will be notified via their registered mobile numbers on or before December 11, 2023.

Redemption of Treats

1. Once the Metrobank notification has been received, the winner may simply present the SMS with the Treats code to the participating Travel Club store* for verification.

   https://www.sharetreats.ph/goods/P5000WorthVoucher/uiX7m7IUZzNTJAEXQEvkWA%253D%253D/goodsDetail

2. The winner must tell the store frontliner that s/he want to claim Treats.

3. Item/s purchased using Treats will only be released after the code has been verified by the store.

4. If the purchase price exceeds the value of Treats, the excess amount will have to be paid by the winner. If the Treats are redeemed for less than PHP 5,000, the excess amount will no longer be valid or carried over in the next purchase.

1. My transaction during the event was declined what happened?

   Your transaction may be above the debit transaction limits or your contact information linked to your Debit Card is outdated;

   You may visit any Metrobank branch or call our Customer Care Hotline at (02) 8-8-700-700 to request for limit increase or to update your contact information

2. How can I join the exclusive Metrobank Prime Debit Card Promo?

   Make a purchase of at least PHP 6,500 from an on-ground Metrobank Travel Fair merchant and you automatically get a raffle entry. Promo mechanics including the terms and conditions can be accessed here.

3. What is the prize of this promo?

   Qualified cardholders will get a chance to win PHP 5,000 worth of The Travel Club e-voucher

4. When will I receive a confirmation that I won?

   Winners will be notified via SMS containing the 9-digit alphanumeric voucher code on or before December 11, 2023.

5. How can I redeem the prize?

   The PHP 5,000 worth of eGCs can be redeemed at any participating The Travel Club store nationwide* and can be redeemed until February 9, 2024.

   *List of participating stores: https://www.sharetreats.ph/goods/P5000WorthVoucher/uiX7m7IUZzNTJAEXQEvkWA%253D%253D/goodsDetail

6. How to apply for a Prime Debit Mastercard?

   To get a debit card, simply open a deposit account with Metrobank. You may choose the following:

   • Spark Savings Account.
   • Regular Savings Account
   • OFW Savings Account
   • SSS Pensioner Savings Account
   • AccountOne

   Your new card may be issued on the same day you open an account.

   Learn more about Prime Debit Card here.

7. How to open a peso or foreign currency bank account and what are the requirements and maintaining balance?

   • Visit any Metrobank branch to open an account. You will be required to submit one valid, photo-bearing ID with your signature and the initial deposit of the account you want to open. Check the complete list of requirements and maintaining balance here.

   • You are required to fill out a mandatory Customer Information Form that will go with your other account requirements.

   • We offer various foreign currency accounts. Please check at the nearest Metrobank branch for their availability of these foreign currency accounts.

8. What's the difference between Metrobank Prime Debit Mastercard and Prepaid Mastercard?

   A Metrobank Prime Debit Mastercard is linked to a deposit account while, Prepaid Mastercard is reloadable via Metrobank Online Banking Channels. Both can be used on the following transactions:

   • Withdraw cash from any Metrobank ATM in the Philippines and abroad;
   • Do Point-of-Sale (POS) transactions by inserting your card and typing your PIN;
   • Do contactless payments by tapping your card;
   • Pay for online purchases by keying in your card number and one-time password (OTP), if applicable;
   • Pay bills, transfer funds, and buy load through our ATMs or mobile app as well as track your expenses online. Just download the Metrobank Mobile App on Google Play or Apple App Store and enroll your account.

   *These transactions may be performed anywhere Mastercard/Bancnet is accepted.

9. What are the transaction limits for Prime Debit Card and how can it be increased?

   Your card's daily limits are as follows:

   • ATM withdrawal: PHP 50,000 (or its foreign currency equivalent)
   • POS Transaction: PHP 50,000.00 (or its foreign currency equivalent)
   • Tap-to-Pay (Contactless payments): PHP 2,000 per day, combined with POS transaction limit
   • Online or e-Commerce Purchases: PHP 30,000.00 (or its foreign currency equivalent)
   • You may visit any Metrobank branch or call our Customer Care Hotline at (02) 8-8-700-700 to request for a transaction limit increase.